A Major Urban Hospital Is Adopting the Practices of High

question 27

Multiple Choice

A major urban hospital is adopting the practices of high reliability organizations.Which behaviors indicate that nursing staff are incorporating these practices? (Select all that apply. )

• A)Staff development trains all on algorithms created to address system errors.
• B)Human resources prepares materials to use prior to issuing staff suspensions.
• C)Nurse manager intercedes before an error with intravenous medication occurs.
• D)Vice president of nursing meets with staff to learn ways to reduce the incidence of sharps occurrences.
• E)Staff nurses analyze the steps that occurred to determine why a client had an adverse reaction in the operating room.

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Definitions:

Reciprocal Determinism

A concept in psychology positing that a person's behavior both influences and is influenced by personal factors and the social environment.

Cognitive Factors

Elements related to mental processes such as perception, memory, language, and problem-solving.

External Environment

All outside factors and influences that impact the operation, success, and decision-making processes of an organization or individual.

Bandura

A psychologist known for his work on social learning theory, emphasizing the role of observational learning, self-efficacy, and reciprocal determinism in behavior.