Which of the Following Is a Measure Developed by Successful

question 133

Multiple Choice

Which of the following is a measure developed by successful firms to focus on customer requirements and to assess performance based on service,quality,and cost?

• A)customer success factors.
• B)critical success factors.
• C)critical performance factors.
• D)customer performance factors.

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Definitions:

Evolution

The gradual development or change of something over time, often used in the context of biological organisms but also applicable to concepts and systems.

Last Year

The term referring to the year immediately preceding the current one.

Mean-Variance Efficient

Mean-Variance Efficient describes an investment portfolio which maximizes returns for a given amount of risk or minimizes risk for a given level of expected return.

Single-Index Structure

A model in finance that relates the return of an asset to a single market index, representing the asset's sensitivity to movements in the market.