Repairing a Defect Found After a Product Has Been Delivered

question 12

Multiple Choice

Repairing a defect found after a product has been delivered to the customer is an example of which of the following type of cost?

• A)prevention costs.
• B)appraisal costs.
• C)internal failure costs.
• D)external failure costs.

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Definitions:

Statistically "Normal" Behavior

Refers to behaviors or patterns that fall within the statistical average or common range of human actions within a specific context or society.

Culturally "Normal" Behavior

Behavior that is considered acceptable or typical within a specific culture.

Two-Spirit

In many cultures, a male who assumes female dress, gender role, and status.

Cisgender

A term for people whose gender identity matches the sex that they were assigned at birth.