Management Tools That Depict Variations in a Process and Its

question 34

Multiple Choice

Management tools that depict variations in a process and its behavior over time,help management distinguish between random or routine variations in quality,and direct attention to variations that management should investigate are called

• A)control charts.
• B)cause-and-effect analyses.
• C)Pareto charts.
• D)All of the answers are correct.

---

Definitions:

Implicit Personality Theory

The assumptions or beliefs people have about how personality traits are connected and how they manifest in behavior.

Fundamental Attribution Error

The tendency to overemphasize dispositional explanations for behaviour at the expense of situational explanations.

Social Category

Groupings of individuals based on shared characteristics or social identity, such as race, gender, or age.

Situational Attribution

Situational attribution is the process of attributing an individual's behavior to external factors or circumstances rather than to their internal characteristics or dispositions.