The Balanced Scorecard Is a Causal Model of Lead and Lag

question 7

Multiple Choice

The balanced scorecard is a causal model of lead and lag indicators of performance and is based on the financial perspective and the non-financial perspective(s) of

• A)learning and growth.
• B)internal business and production process.
• C)customer.
• D)All of the answers are correct.

---

Definitions:

Insight Information

Valuable knowledge gained through analysis of data, which can inform strategic decisions and actions.

Shareholder Theory

A theory in business ethics suggesting that the primary responsibility of a company is to maximize the wealth of its shareholders.

Triple Bottom Line Theory

A sustainability framework that examines a company's social, environmental, and financial performance, aiming to measure the broader impact of the company's activities.