Examlex
How could activity-based costing shift the emphasis from managing overhead to managing
supplier relations?
Customer Loyalty
The likelihood of customers to continue purchasing from a specific brand or company due to positive experiences or satisfaction.
Repeat Buying
The act of customers purchasing a product or service from the same company on multiple occasions over time.
Item Fill Rate
A metric that measures the percentage of the total number of items on the order that the firm shipped on time.
On-time
The act of completing a task or delivering a service at the specified or agreed-upon time.
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