What Is Important When Rescheduling a Group of Patients Due

question 19

Multiple Choice

What is important when rescheduling a group of patients due to an unexpected change in the physician's schedule?

• A) Give the patients new appointments as soon as possible.
• B) Reschedule the patients on an extra day, such as a Saturday.
• C) Write a note of apology to each patient because of the appointment change.
• D) Extend the physician's schedule by one hour for each of the next three days.

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Definitions:

Shared Information Bias

The tendency for group members to spend more time and emphasis discussing information that all members are already familiar with, rather than focusing on unshared, unique information.

Self-Censorship

The act of censoring or withholding one's opinions, feelings, or concerns, especially in a group setting, due to anticipated negative response or judgement from others.

Atmosphere of Unanimity

A situation in decision-making groups where a consensus is assumed or imposed, and dissenting views are minimized or ignored, potentially leading to poor decisions.

Desire for Success

The motivation to achieve goals and attain a high level of performance or accomplishment.