What Is the First Thing the Medical Assistant Should Do

question 41

Multiple Choice

What is the first thing the medical assistant should do when answering a telephone call?

• A) Put the caller on hold.
• B) Finish with the patient who is at your desk.
• C) Find out who the caller is.
• D) Identify the practice and himself or herself.

Understand the legal implications and enforceability of exculpatory clauses.

Distinguish between agreements that are void due to violation of public policy and those that are legally binding.

Recognize the impact of an individual's bargaining power on the enforceability of agreements.

Understand the legal treatment of agreements involving attempts to influence public officials or legislation.

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Definitions:

Biohazard Waste Receptacles

Containers specifically designed to dispose of waste that is contaminated with potentially infectious agents.

Biohazard Symbol

A symbol used to signify the presence of hazardous biological material, indicating caution for handling, storage, and disposal.

Eyewash Equipment

Safety devices designed to irrigate and cleanse the eyes in the event of exposure to contaminants.

PPE (Personal Protective Equipment)

Equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses, including gloves, masks, and goggles.