Which of the Following Is NOT an Advantage of Using

question 16

Multiple Choice

Which of the following is NOT an advantage of using computer programs for telephone calls to remind patients about appointments?

• A) They save time for the medical assistant.
• B) The patient can usually confirm or cancel the appointment as part of the call.
• C) They are linked to the appointment schedule and occur automatically.
• D) Patients prefer to receive a computerized call instead of talking to the medical assistant.

Recognize the importance of environmental factors and community infrastructure in disease prevention.

Understand the historical development of public health initiatives and their impact on community health.

Analyze the role of government and non-governmental organizations in the advancement of public health.

Identify key figures and their contributions to public health and nursing.

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Definitions:

Stress Interview

An interview technique designed to put the interviewee in a challenging situation to assess their performance under pressure.

Impression Management

The practice of consciously making choices to influence the perceptions others have of an individual or organization.

Controlling Style

A communication or management approach focusing on directing and dictating the actions of others.

Manipulative

The employment of clever tactics or influence to control or deceive for personal gain.