After Three Months of Riding the 8:30 Bus to Work,Cindy

question 8

Multiple Choice

After three months of riding the 8:30 bus to work,Cindy has actually started to feel affection for the gruff and scowling old bus driver.Cindy's reaction best illustrates

• A) the reciprocity norm.
• B) the mere exposure effect.
• C) mirror-image perceptions.
• D) the bystander effect.

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Definitions:

Centralized Authority

An organizational structure where decision-making and control are concentrated at the top levels of management, with little delegation of authority to lower levels.

Ethnocentric

Viewing one's own culture or ethnic group as superior to others and judging other cultures by one's own cultural standards.

High-Context

Refers to cultures or communication styles where much of the information is implicitly understood through context, non-verbal cues, and background knowledge, rather than explicitly stated.

Cultural Intelligence

Cultural Intelligence is the ability to relate and work effectively across cultures, understanding and adapting to cultural differences.