The Social-Responsibility Norm Refers to the Expectation That People Should

question 174

Multiple Choice

The social-responsibility norm refers to the expectation that people should

• A) help those who need help.
• B) help those who deserve help.
• C) help those who help themselves.
• D) help those who have helped them.

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Definitions:

Business Processes

A set of linked activities or tasks that, once completed, will accomplish an organizational goal.

Functional Departments

Different segments within a company specialized in certain operations or responsibilities such as finance, marketing, or R&D.

External Failure Costs

Costs that are incurred when a product or service that is defective is delivered to a customer.

Warranty

A guarantee provided by a seller or manufacturer to a buyer that a product will meet certain performance and quality standards over a specified period.