The Process Used by the Laboratory to Monitor the Accuracy

question 29

Multiple Choice

The process used by the laboratory to monitor the accuracy of phlebotomy techniques is called:

• A) Continuous Quality Improvement (CQI).
• B) Total Quality Management (TQM).
• C) Quality Control (QC).
• D) Quality Assurance (QA).

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Definitions:

Tort Case

A legal case involving claims of civil wrongs or injuries that do not arise out of contractual obligations, seeking compensation for damages caused.

Pain and Suffering

A legal term that refers to the physical and emotional distress caused by an injury, often factored into compensation calculations in lawsuits.

Section 402A

A legal provision defining the manufacturer's liability for defective goods that cause harm, even if all possible care was exercised during production.

Restatements (Second) of Torts

A set of treatises or legal reference books that summarize the general common law principles in the United States regarding torts, explicitly presenting the second revision of these principles.