When Interviewing a Client of a Different Culture,which of the Following

question 14

Multiple Choice

When interviewing a client of a different culture,which of the following questions should a nurse consider asking? Select all that apply.

• A) Would using perfume products be acceptable?
• B) Who may be expected to be present during the client interview?
• C) Should communication patterns be modified to accommodate this client?
• D) How much eye contact should be made with the client?
• E) Would hand shaking be acceptable?

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Definitions:

Individualized

Tailored or customized to meet the specific needs or preferences of an individual.

Zone of Tolerance

The range within which customers are willing to accept variations in service delivery and quality.

Voice-of-customer Quotient

A metric or approach that measures the extent to which a company's products or services align with the expectations and needs of its customers.

Service Providers

Companies or individuals that offer services to others in exchange for compensation, often in sectors like telecommunications, health, or education.