Olga Is Discussing Her Work Schedule with Her Supervisor

question 14

Multiple Choice

Olga is discussing her work schedule with her supervisor.She is not happy with her assignment and tells her supervisor,"You assign the best training dates to the people in your work group." Based on Olga's comment,what does your book recommend so she could be more effective at managing this conflict?

• A) Check her understanding of the supervisor's message
• B) Own her statements by using descriptive language
• C) Use self-talk
• D) Discuss the pros and cons of the solution.

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Definitions:

Governing Framework

The system of rules, practices, and processes by which a government is directed and controlled.

Full Faith

A clause in the U.S. Constitution (Full Faith and Credit Clause) requiring each state to recognize the public acts, records, and judicial proceedings of every other state.

Tenth Amendment

An amendment to the U.S. Constitution stating that the powers not delegated to the United States by the Constitution, nor prohibited by it to the States, are reserved to the States respectively, or to the people.

Federal Government

The national government of the United States, composed of three branches: legislative, executive, and judicial.