Examlex
Haseem owns a small business and needs assistance on a variety of issues. The Business Development Bank of Canada (BDC) can help him by providing all of the following EXCEPT ______.
Active Listening
A communication technique wherein the listener fully concentrates, understands, responds, and then remembers what is being said.
Attribution
In psychology, the process by which individuals explain the causes of behavior and events; in organizational behavior, it relates to how people perceive the actions of others in the workplace.
Self-Serving Bias
A cognitive bias where individuals attribute positive outcomes to their own actions and negative outcomes to external factors, protecting their self-esteem.
Causal Explanations
The process of identifying and understanding the reasons behind occurrences or phenomena.
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