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Outline the Main Interpersonal Determinants of Consumer Behaviour

question 57

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Outline the main interpersonal determinants of consumer behaviour.


Definitions:

Emotional Capabilities

The skills or abilities to recognize, understand, manage, and use one's own emotions and those of others effectively in interpersonal interactions.

Management by Objectives

A strategic management model that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and employees.

Management by Exception

A management strategy where only significant deviations from set standards and performance are addressed, streamlining decision-making.

Management by Reinforcement

A leadership approach that emphasizes the use of positive reinforcements to shape behavior and achieve desired outcomes.

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