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Because test marketing can be very expensive, most firms should use it only if the new product is either expensive or innovative.
Open System
An open system is a system that continuously interacts with its environment, exchanging information, matter, and energy.
Theory X
A management concept that assumes employees are naturally unmotivated and dislike work, needing constant supervision and control.
Resource Inputs
The materials, labor, information, and other assets used to produce goods or services in a system or process.
Contingency Thinking
An approach that emphasizes the need to tailor decisions and actions to the specifics of a situation rather than relying on one-size-fits-all solutions.
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