Examlex
A contingency of reinforcement consists of an antecedent,a behavior,and a consequence.
External Environment
Comprises all external forces, including economic, technological, socio-cultural, and political/legal factors, that can influence an organization's operations and outcomes.
Cognitive Intelligence
The ability of an individual to learn from experience, reason, remember important information, and cope with the demands of daily living.
Emotional Intelligence
The ability to recognize, understand, manage, and reason with emotions in oneself and others.
Emotional Labor
The process of managing feelings and expressions to fulfill the emotional requirements of a job.
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