Examlex
The Federal Arbitration Act (FAA) is also called the United States Arbitration Act.
Direct Question
A straightforward inquiry that seeks specific information, often used in sales and negotiations to gather insights or confirm details.
Closed-Ended
Pertaining to questions or statements that limit responses to specific options, often requiring a simple yes or no answer.
Problem Question
A questioning technique used in sales or consultancy to identify a client's issues, needs, or challenges, facilitating a tailored solution.
SPIN Approach
The SPIN Approach is a strategic sales technique that focuses on understanding and addressing the specific Situation, Problem, Implication, and Need-payoff questions of a potential client.
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