The Process of Calling on People or Organizations Without Appointments

question 30

Multiple Choice

The process of calling on people or organizations without appointments or advance knowledge of them is called

• A) referral.
• B) qualifying.
• C) pre-approach.
• D) prospecting.
• E) cold canvas.

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Definitions:

Decision-making Authority

The power or right to make decisions within an organization, group, or system.

Free Rider

An individual who benefits from the goods, services, or advantages provided by a group without contributing to the cost or effort involved.

Agency Shop Agreements

Labor agreements that require employees to either join the union or pay a fee equivalent to union dues, even if they choose not to become union members.

Fair Representation

The legal duty of a union to represent all members impartially and effectively, especially in negotiations and grievance processes.