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David Wants to Implement the Consultative Selling Process

question 77

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David wants to implement the consultative selling process. That means his initial task with a customer is to


Definitions:

High-Consistency

A situation or condition in which a person's behaviors are regularly aligned with their beliefs, attitudes, and values.

Victim Blaming

The tendency to blame individuals for their own misfortune, suggesting they are responsible for their victimization.

Suffering

The experience of pain, distress, or hardship, which can be either physical, emotional, or psychological.

Causal Knowledge

Understanding the relationships between causes and effects.

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