Dupont Canada Is a Company That Values Innovation and Customer

question 35

Multiple Choice

Dupont Canada is a company that values innovation and customer service. All employees share the value and belief that the customer comes first. This illustrates the company's

• A) corporate culture.
• B) human resources policy.
• C) marketing plan.
• D) corporate knowledge.
• E) corporate mission statement.

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Definitions:

Status Generalization

The process by which pre-existing status differences among individuals influence their status within a new or different social group, leading to a reinforcement of societal hierarchies.

Formal Structure

The official organization of roles, responsibilities, and communication channels within an organization.

Informal Structure

An unofficial network within an organization, built around personal relationships and social networks, rather than structured hierarchically.

Status Structure

The hierarchical organization of individuals within a group or society based on their status or rank.