Xerox Canada Often Calls Clients or Potential Clients to Generate

question 59

Multiple Choice

Xerox Canada often calls clients or potential clients to generate sales leads. This is an example of

• A) inbound telemarketing.
• B) a call center.
• C) cataloguing.
• D) prospecting.
• E) outbound telemarketing.

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Definitions:

Mediated Process

A structured negotiation facilitated by a neutral third-party mediator to assist in resolving disputes.

Alternative Dispute Resolution

A range of processes, like mediation or arbitration, used to resolve disputes without resorting to traditional litigation in court.

Courts

Judicial institutions established to adjudicate disputes, interpret laws, and administer justice.

Contagious Disease

An infectious disease that can be transmitted from person to person through direct contact or through the air.