Four Interplaying Characteristics Determine the Extent to Which Negative Relationships

question 7

Multiple Choice

Four interplaying characteristics determine the extent to which negative relationships hurt team and organizational effectiveness. According to Labianca and Brass's model, which of the following is NOT one of those characteristics?

• A) Relationship strength-the intensity of dislike amongst different team members.
• B) Reciprocity-if an individual is the object or source of dislike or if the dislike is reciprocated.
• C) Expert exchange-the exchange of expertise amongst members.
• D) Social distance-if the negative relationship tie is direct or indirect.

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Definitions:

Concessions

Compromises made by one party to another during negotiations in order to reach an agreement or resolve a conflict.

Play Down Differences

The act of minimizing or understating the importance of disparities or variations among people or situations.

Accommodation

The process of adjusting one's behavior or thinking to align with others' expectations or to cope with new information.

Conflict Management Strategy

An approach for handling disputes and disagreements in an effective manner to find a resolution.