An Example of a Substantive Analytical Test for a Hotel

question 65

Multiple Choice

An example of a substantive analytical test for a hotel would be:

• A) determine if the occupancy rate exceeded 100% for a given time period.
• B) determine if the rate charged is in excess of that published.
• C) determine if the food and beverage charges correspond to the occupancy rate.
• D) All of the above.

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Definitions:

FIRO

An acronym for Fundamental Interpersonal Relations Orientation, a theory that explains interpersonal interactions within groups based on inclusion, control, and affection.

Inclusion

The practice or policy of providing equal access to opportunities and resources for people who might otherwise be excluded or marginalized.

Big Five Theory

A psychological theory that classifies human personality traits into five broad dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Assertiveness

The quality of being self-assured and confident without being aggressive, enabling one to express thoughts and feelings openly and stand up for personal rights.