Refer to the Scenario Below to Answer the Following Questions

question 87

Multiple Choice

Refer to the scenario below to answer the following questions.
Communications Process Expert (Scenario)
Margaret works as the human resource manager for Horizon Software, Inc., a company that focuses on the development and implementation of customized software applications for public and private sector organizations. The past few months have been very challenging, and unfortunately, some key opportunities have been missed due to poor communication within the company. The employees have started complaining about an apparent lack of communication among company managers. Margaret decided that it was imperative to conduct an organizational communication workshop for these managers.
-At the conclusion of the workshop, Margaret informed the managers that the two best-known types of nonverbal communication are __________.

• A) body language and text messaging
• B) body language and facial expressions
• C) body language and verbal intonation
• D) verbal intonation and paralinguistics
• E) verbal intonation and text messaging

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