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Refer to the Scenario Below to Answer the Following Questions

question 1

Multiple Choice

Refer to the scenario below to answer the following questions.
Communication Barriers-The Sword and the Millstone (Scenario)
Sandra Millstone, the CEO of Excalibur Manufacturing Company, concluded that the company would have to reduce its workforce by 10 percent at the end of the month due to declining demand for their products. She spent several hours preparing charts, tables, graphs, diagrams, and other visual aids for a presentation to the employees about the upcoming layoffs. Although the company's situation was uncertain, Sandra intended to tell the employees that the layoffs were a short-term measure and that the long-term prospects for the company were very favorable. Sandra hoped that the optimistic tone of the presentation would help employees understand the reasons for her decision and feel better about the layoff situation.
-At one point in the presentation, Sandra said, "These layoffs will result in improved capacity utilization, higher productivity ratios, and improved profit margins that will yield the best ROI in the industry." Several employees looked puzzled, and Sandra realized that her use of specialized business terminology had become a communication barrier known as __________.

Definitions:

Baby Boom Generation

The demographic cohort following World War II, typically defined as those born from 1946 to 1964, known for its significant size and economic impact.

Retirement Age

The age at which an individual is eligible to leave their job or profession and begin to receive pension benefits, varying by country and occupation.

Deficit Years

Years in which a government's expenditures exceed its revenues, resulting in a budget deficit.

Trust Fund Bonds

Financial securities issued by a trust to raise capital, often backed by other assets.