Because Rumours That Flow Along the Grapevine Can Never Be

question 108

Multiple Choice

Because rumours that flow along the grapevine can never be eliminated entirely, managers can minimize the negative consequences of rumours by ________.

• A) ignoring them completely
• B) communicating openly and honestly with employees
• C) encouraging an all-channel communication network
• D) using filtering wherever possible
• E) using a formal communication network

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Definitions:

Compromise

An agreement or settlement of a dispute that is reached by each side making concessions, often seen as a way to resolve conflicts.

Solution

The act of solving a problem, question, or difficult situation through appropriate strategies or methods.

Competitor Style

An approach or strategy in conflict resolution or negotiation where one's primary objective is to win or achieve one's own goals, often at the expense of others.

Communication Channels

The mediums through which information is transmitted from one entity to another, including verbal, non-verbal, and digital pathways.