Refer to the Scenario Below to Answer the Following Questions

question 38

Multiple Choice

Refer to the scenario below to answer the following questions.
Communication Barriers-The Sword and the Millstone (Scenario)
Sandra Millstone, the CEO of Excalibur Manufacturing Company, concluded that the company would have to reduce its workforce by 10 percent at the end of the month due to declining demand for their products. She spent several hours preparing charts, tables, graphs, diagrams, and other visual aids for a presentation to the employees about the upcoming layoffs. Although the company's situation was uncertain, Sandra intended to tell the employees that the layoffs were a short-term measure and that the long-term prospects for the company were very favorable. Sandra hoped that the optimistic tone of the presentation would help employees understand the reasons for her decision and feel better about the layoff situation.
-Which of the following can Sandra do to overcome these barriers to effective communication?

• A) enhance emotions
• B) use specialized language
• C) listen passively
• D) avoid feedback
• E) watch nonverbal cues

Recognize different coping techniques with marital conflict.

Identify the characteristics of different types of marriages.

Understand the role of personality and economic security in maintaining marriage.

Describe the importance of fair fighting rules in resolving conflicts.

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Definitions:

Shape Fill

A feature in graphic design and word processing software that allows the user to fill shapes with colors, patterns, or textures.

Shape Effects

Visual enhancements applied to shapes in graphic design software, such as shadows, glows, or 3D effects.

SmartArt Object

A feature in Microsoft Office programs that allows the user to create sophisticated graphical representations of information.

Vertical Alignment

The adjustment of text or items on a page or in a cell to be top, center, bottom, or justified, aligned along the vertical axis.