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Refer to the Scenario Below to Answer the Following Questions

question 120

Multiple Choice

Refer to the scenario below to answer the following questions.
Human Resources Selection (Scenario)
Denise has been asked by her boss, Stephen, the vice-president of human resources, to review the selection methods their firm has been using and to recommend improvements for future recruiting. It seems that recent hires have not been working out, and this has caused friction between the human resources department and the front-line managers who have to utilize the talent sent to them. In addition, there was currently a need to hire some top executives in the company, and due to the responsibility these positions carry, Stephen wanted to ensure they selected the best possible candidates.
-In interviewing candidates for a management position in the accounting department, Denise presented applicants with an imaginary scenario dealing with a customer who is unhappy with a billing discrepancy. She then asked each applicant to participate in a role playing exercise to see how they would resolve the problem. This selection method is known as a __________.

Definitions:

Utility Function

A mathematical representation that ranks an individual's preferences for various outcomes, reflecting the level of satisfaction or happiness that different bundles of goods and services provide to the individual.

Edgeworth Box

A diagram used in economics to show the distribution of resources and the potential for Pareto improvements within an exchange economy.

Behavioral Economists

Economists who study the effects of psychological, cognitive, emotional, cultural, and social factors on the economic decisions of individuals and institutions.

Preferences

The subjective tastes or desires of individuals, affecting their choices among various goods, services, or outcomes.