Refer to the Scenario Below to Answer the Following Questions

question 145

Multiple Choice

Refer to the scenario below to answer the following questions.
Conflicting Opinions (Scenario)
The two vice-presidents were in a heated debate. Celine believed that the company's traditional marketing strategy was no longer effective at attracting new customers, and that loyal customers would stay regardless. So, she proposed an aggressive new marketing promotion to "spice things up a bit" and target new customers. Merle strongly disagreed. He felt the company was doing fine and was concerned that an aggressive new approach might scare away loyal customers without any guarantee of gaining new customers. Regardless of who was right, their battle was causing a stir in the organization. Some felt that a conflict such as this hurt the company and made it appear weak to employees and shareholders. Others felt that a conflict over marketing strategies was bound to occur eventually, and that it may even help the company. Still others even encouraged such conflict and felt it was absolutely necessary in order to achieve the best outcome.
-Conflict that prevents the organization from achieving its goals is considered __________ conflict.

• A) destructive
• B) negative
• C) dysfunctional
• D) abnormal
• E) interactionist

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Definitions:

Puerto Rican

Pertaining to the people, culture, or island of Puerto Rico, a territory of the United States.

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Acquired Immunodeficiency Syndrome, a chronic, potentially life-threatening condition caused by the human immunodeficiency virus (HIV) which damages the immune system.

Prenatal Exposure

The exposure of a developing fetus to substances, conditions, or influences while in the womb, which may affect health outcomes.

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A group of drugs, derived from the opium poppy, used to treat pain by mimicking the body’s pain-relieving chemicals, but can also lead to dependency.