If an Organization Wants to Improve Its Customer Responsiveness, It

question 52

Multiple Choice

If an organization wants to improve its customer responsiveness, it should

• A) convert sequential processes to parallel processes
• B) create cross-unit information flows
• C) establish work routines that cross functional boundaries
• D) involve corporate-level executives in decision making

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Definitions:

Cost of Production

The total expense incurred in manufacturing a product or offering a service, including materials, labor, and overhead costs.

Teacher Absenteeism

The phenomenon where teachers frequently miss school, impacting the quality of education and student learning experiences.

Student Absenteeism

Refers to the habitual non-attendance of a student at school without valid reason.

Education

The method of enabling the acquisition of knowledge, skills, values, beliefs, and habits via different approaches.