Which of the Following Is the Term for Customers Who

question 41

Multiple Choice

Which of the following is the term for customers who make repeat purchases and tell others about their positive experiences with a product or service?

• A) Satisfied customers
• B) Customer evangelists
• C) Butterflies
• D) Full partners
• E) Social customers

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Definitions:

Healthcare Agency

An organization providing medical services, health education, and advice on public health policies.

Holmes Report

An annual publication providing analysis and insights into the global public relations industry, including trends, agency rankings, and best practices.

GCI Health

A healthcare communications and public relations agency focused on client services in the healthcare and pharmaceutical sectors.

University Reputations

The general perception or esteem in which a university is held based on factors such as academic quality, research output, and student experience.