In a Disguised Audit,_____

question 70

Multiple Choice

In a disguised audit,_____.

• A)store employees are unaware that an audit is taking place
• B)the real purpose of the audit is told to employees,but not customers
• C)consumers are aware of the audit
• D)results of the audit are not given to management

---

Definitions:

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing patterns of thought, feeling, and behavior.

Temperament

The aspects of an individual’s personality, such as mood and emotional reactivity, that are believed to be innate.

Emotionality

The observable behaviors and physiological responses associated with emotions.

Behavior

The actions or reactions of an individual, usually in relation to the environment.