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The Appearance of Service Technicians and of the Service Equipment

question 17

Multiple Choice

The appearance of service technicians and of the service equipment is referred to as _____ in SERVQUAL.

Understand cultural expressions and critiques through visual art.
Recognize architectural styles and their emotional and psychological impacts.
Identify mediums and techniques in modern photography and sculpture.
Analyze artworks in the context of social and governmental policies.

Definitions:

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