In a CRM System,what Are Those Areas of the Business

question 72

Multiple Choice

In a CRM system,what are those areas of the business where customer data are gathered and used to guide and direct the decision making within that business unit?

• A) observational points
• B) focus areas
• C) data mining
• D) touch points

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Definitions:

Typhoon

A tropical cyclone occurring in the western part of the North Pacific Ocean, characterized by strong winds, heavy rain, and storm surges.

Temperate Rain Forests

Ecosystems located in temperate regions characterized by high rainfall, dense forests, and a diverse range of plant and animal species.

Tropical Rain Forests

Densely wooded areas located in the tropics, known for their high rainfall, biodiversity, and distinct ecosystem.

Cool

Often refers to a temperature perception that is moderately cold or somewhat below room temperature, but can also describe something trendy or fashionable.