The Technological Environment Has No Influence on Customer Relationship Management

question 71

True/False

The technological environment has no influence on customer relationship management systems.

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Definitions:

Validity

The ability of a measurement tool to measure what it purports to measure. A rigid ruler would be reliable; but it would be useless as a measure of temperature.

Gay Men

Adult males who experience romantic and/or sexual attraction to other men, often discussed in the context of social, psychological, and health research.

Lesbian Women

Women who are emotionally, romantically, and/or physically attracted to other women.

Eating Disorders

Mental disorders characterized by abnormal or disturbed eating habits that significantly affect an individual’s health and well-being, such as anorexia nervosa, bulimia nervosa, and binge-eating disorder.