What Do CRM Systems Use to Enable Individualized Contact with Customers

question 98

Multiple Choice

What do CRM systems use to enable individualized contact with customers?

• A) customer feedback surveys
• B) marketing research studies
• C) technology that automates interactions
• D) database sorting programs

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Definitions:

Trade

The exchange of goods, services, or both between two or more parties.

Producer Surplus

The difference between the amount a producer is paid for a good or service and the minimum amount they are willing to accept for producing it.

Trade

The action of buying, selling, or exchanging goods and services between people, firms, or countries.

Government Revenue

The income received by the government from various sources, including taxes, fees, fines, and the sale of goods and services.