After Ruth and Mike Had Paid in Advance for Their

question 111

Multiple Choice

After Ruth and Mike had paid in advance for their week's stay at a country inn,Ruth felt like they might have chosen poorly and that they were committing themselves to stay at a place they might hate.Then Ruth got a letter from the inn's owner stating that she was looking forward to their visit and asking what they most enjoyed for breakfast.How did the hospitality of the letter deal with Ruth's cognitive dissonance?

• A) by cross-selling
• B) by implementing a penetration strategy
• C) by reinforcing her purchase decision
• D) by disintermediation

---

Definitions:

Family Therapy

A form of psychotherapy that aims to address psychological issues by involving all family members in the therapy process.

Intensive Counseling

A concentrated and focused form of counseling where sessions are conducted more frequently or for longer periods to address critical or complex issues.

Family Relationships

Connections by blood, marriage, or adoption that link individuals together in various roles and interactions within a family structure.

Family Hero

A family role where a member takes on responsibilities to compensate for challenges or deficiencies within the family, often perceived as exemplary or overachieving.