Explain the Importance of Interaction in a Customer Relationship System

question 2

Essay

Explain the importance of interaction in a customer relationship system.Most colleges and universities have some form of CRM system.Describe an interaction that occurs at your institution.

---

Definitions:

Future Setting

A scenario or context that is projected or anticipated to occur in a forward time frame.

Interrater Reliability

The level of agreement among multiple observers or raters on the assessment of a particular characteristic or attribute.

Types of Reliability

Different methods of testing the consistency or repeatability of a measure or assessment tool.

Traditional Types

Refers to the original, long-established categories or methods in various fields, including cultures, practices, or technologies.