Sunni Received a Phone Call Last Night During Supper

question 47

Multiple Choice

Sunni received a phone call last night during supper.The caller wanted her to subscribe to a travel magazine.Since Sunni had never thought of purchasing this type of magazine before she received the call,this is obviously an example of what type of telemarketing?

• A) inbound
• B) qualifying
• C) outbound
• D) relationship

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Definitions:

Cultural Conditions

The environment and circumstances influenced by the beliefs, values, customs, and behaviors of a specific group or society.

Organization Design

The process of structuring an organization’s roles, responsibilities, and systems to effectively achieve its goals and objectives.

Artifacts

Physical objects, symbols, or expressions that represent the culture or values of a society, organization, or group.

Procedures

Established or official ways of doing something, typically involving a series of actions or steps to be followed in a consistent order.