Which of the Following Is a Set of Activities Used

question 138

Multiple Choice

Which of the following is a set of activities used to implement a management orientation that stresses customer satisfaction?

• A) a control system
• B) customer management
• C) planning strategy
• D) marketing

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Definitions:

Freight Costs

Freight Costs entail the charges incurred for the transportation of goods by land, sea, or air.

Perpetual System

A system for managing inventory that instantly logs sales or purchases via computerized point-of-sale systems and enterprise asset management software.

Inventory

A company's complete stock of items and materials, kept for the aim of either resale or use in manufacturing processes.

Sales Discount

A reduction in the price of a product or service offered by a seller to the purchaser, usually provided for prompt payment or in specific situations.