Canada Post Argues That Its Express Service Is Comparable to That

question 158

Multiple Choice

Canada Post argues that its express service is comparable to that offered by FedEx and that its prices are much lower.Yet FedEx dominates with more than a 45 percent share of the express-delivery market.Which of the following statements most accurately describes this situation?

• A) Customer value is not an issue in deciding which express-delivery service to use.
• B) FedEx is perceived as offering greater customer value.
• C) Canada Post is perceived as offering greater customer value.
• D) Canada Post should lower its prices even further to increase market share.

Understand the components and significance of the true cost of credit.

Recognize federal requirements for food labels.

Identify characteristics of national and non-national brands.

Understand the purpose and value of automobile service contracts.

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Definitions:

Drive-Reduction Principle

A theory suggesting that psychological needs create an aroused state that drives an organism to reduce that need by engaging in some behavior.

Acquired Drives

Learned motivations that are not innate but develop through experience, such as a drive for achievement.

Experience

The knowledge or skill acquired through involvement in or exposure to events, situations, or activities over time.

Learned

Acquired knowledge or skills through experience, study, or being taught.