When Writing Effective Online Help, You Should

question 4

Multiple Choice

When writing effective online help, you should

• A) write in the affirmative.
• B) use consistent color.
• C) provide readers with a content menu.
• D) A and B
• E) All of these answers are correct.

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Definitions:

Symbolic Function

The ability to use symbols, signs, or objects to represent something that is not physically present.

Preoperational Thought

A stage in Jean Piaget's theory of cognitive development, occurring roughly between the ages of 2 and 7, characterized by symbolic thinking, egocentrism, and a lack of logical operations.

Scribbles

The early forms of drawing and writing by young children, typically consisting of random lines and marks.

Crayon

A stick of colored wax, chalk, or charcoal for drawing or coloring.