In General, Employees Should Not Help a Customer If It

question 7

True/False

In general, employees should not help a customer if it isn't part of their job and should not volunteer to assist customers unless they ask for help.

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Definitions:

Ethnic Groups

Communities or populations sharing a common culture, ancestry, language, or social experiences.

Bureaucratic Innovations

New methods or improvements introduced within administrative and organizational structures to enhance efficiency and productivity.

Productivity

Refers to the amount of goods or services produced for every hour worked.

Quality Circles

Groups of workers who voluntarily come together to solve problems and improve work processes and quality in their organization.