Which of the Following IS NOT an Example of Mass

question 13

Multiple Choice

Which of the following IS NOT an example of mass customization?

• A) A college creates a custom degree program to match your unique needs.
• B) A customer orders a custom teddy bear from Build-A-BearWorkshop.com.
• C) Dell offers fully customized computers based on your needed configuration.
• D) A bank employee logs into the e-procurement system to browse a fully customized catalog of office supplies.
• E) You order a customized vase of flowers from 1-800-Flowers.com.

---

Definitions:

Regulate Emotion

The process by which individuals influence which emotions they have, when they have them, and how they experience and express their feelings.

Negative Affectivity

A personality trait involving the predisposition to experience negative emotions such as sadness, anxiety, and anger more frequently and intensely than average.

Difficult Temperament

A behavioral profile characterized by high reactivity and low adaptability, often leading to challenges in interactions.

Temperament Classification

A system of categorizing an individual's personality, often based on their typical patterns of behavior, emotion, and mood engagement.