Rod, Age 68, Has Hearing Difficulty

question 13

Multiple Choice

Rod, age 68, has hearing difficulty. Which of the following would NOT be helpful in assuring that he understands teaching about his drug?

• A) Stand facing him and speak slowly and clearly.
• B) Speak in low tones or find a provider who has a lower voice.
• C) Write down the instructions as well as speaking them.
• D) If he reads lips, exaggerate lips movements when pronouncing the vowel sounds.

---

Definitions:

Patient's Chart

A medical record containing a comprehensive history of a patient's medical information and treatment.

Human Resources

A department within organizations that focuses on employee recruitment, management, and provides guidance for people who work in an organization.

Personnel Management

The administrative discipline of hiring and developing employees so that they become more valuable to the organization.

Medical Group

An organized group of medical professionals who practice medicine together and share facilities and administrative supports.