Christopher Novak Works for a Multinational Financial Organization Based in Britain

question 29

Multiple Choice

Christopher Novak works for a multinational financial organization based in Britain. He was transferred to Japan ten months ago to impart training on a new process to the executives at the company's back office. After experiencing the initial excitement of getting to know the new culture and surroundings, Christopher has begun to feel frustrated that he cannot carry out a single conversation satisfactorily due to his lack of fluency in Japanese. He now misses home and feels helpless in this foreign assignment. Christopher is experiencing the _____ phase of the adjustment process.

• A) adaption
• B) resistance
• C) biculturalism
• D) elation
• E) exhaustion

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Definitions:

Framing

The way information is presented or communicated, which influences how it is perceived and interpreted.

Anchoring Effect

A cognitive bias where individuals rely too heavily on an initial piece of information (the "anchor") when making decisions.

Sunk Costs

Costs that have already been incurred and cannot be recovered, and should not affect future decision-making processes.

Discrimination Learning

A cognitive process where an organism learns to respond differently to various stimuli because they are associated with different outcomes.