Which of the Following Steps in the Grievance Process Should

question 55

Multiple Choice

Which of the following steps in the grievance process should be taken if informal conversations with the manager, employee, and a union representative fail?

• A) Escalation to a national union officer
• B) Mediation or arbitration to discuss the grievance
• C) Submission of a formalized response to the grievance by the management
• D) Initiation of the grievance process through formal and written means
• E) Escalation to top senior executives to resolve the grievance

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Definitions:

Equality Norm

A principle that emphasizes equal rights and opportunities for all individuals in a society.

Empathy-Altruism Hypothesis

The proposition that empathetic concern for others leads to altruistic behavior, motivated by a genuine desire to improve another's welfare.

Altruistic Behavior

Actions driven by the desire to help others without expecting personal gain or benefit, often motivated by empathy and concern for others.

Empathetic

Refers to the ability to understand and share the feelings of another person from their perspective.