Looking at Miranda's Work, Her Supervisor Carol Felt That Though

question 44

Multiple Choice

Looking at Miranda's work, her supervisor Carol felt that though Miranda had substantial theoretical knowledge and experience, her lack of computer skills was reducing the quality of her work. This led Carol to recommend a basic computer skills course which would help Miranda perform at par with other employees on her team. This represents the _____ level of training needs assessment.

• A) occupational
• B) strategic
• C) generic
• D) organizational
• E) individual

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Definitions:

Direct Marketing

Direct marketing is a type of advertising that allows businesses to communicate straight to the customer through various mediums, including email, mail, phone, and in person.

Advertising

The practice of promoting products or services through various media to attract consumer interest.

Personal Selling

A direct marketing approach where sales are achieved through personalized interaction and persuasion by the salesperson towards the potential buyer.

Very Persuasive

Highly effective in influencing or convincing others to act or believe in a certain way.